Shipping
Thank you for shopping at The Lifting Guys We are committed to providing you with a seamless shopping experience, which includes delivering your purchases to you in a timely and efficient manner. This Shipping Policy outlines the details of our shipping process, including shipping methods, estimated delivery times, and any additional charges that may apply.
- Order Processing Time: Once you place an order with us, please allow up to 2 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer. We strive to fulfill orders as quickly as possible while ensuring accuracy and quality.
- Shipping Method: We offer express shipping as the sole option to fulfill your delivery needs. During checkout, you can select this expedited method within 1-3 business days.
Please note that the estimated delivery times mentioned above are based on typical delivery schedules and may vary depending on the destination and any unforeseen circumstances. For any custom chain sling orders please also allow an extra 3-4 days.
- Shipping Rates: Shipping rates are calculated based on various factors, including the shipping method selected, the destination, and the weight and dimensions of the package. The shipping cost will be displayed during the checkout process, allowing you to review and confirm the total cost before completing your purchase.
- Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email or through your account. You can use this tracking number to monitor the progress of your shipment and stay updated on its estimated arrival date.
- Order Status and Support: If you have any questions or concerns about your order’s status, please feel free to contact our customer support team. We are here to assist you and provide timely updates regarding your shipment.
- Delivery Issues: While we strive to ensure smooth and timely deliveries, unforeseen circumstances such as weather conditions, natural disasters, or logistics disruptions may cause delays. In the event of a delivery issue, we will work closely with the shipping carrier to resolve it promptly and keep you informed of any developments.
- Returns and Exchanges: For information on our returns and exchanges policy, please refer to our dedicated Returns Policy page.
We encourage you to review this Shipping Policy thoroughly before placing an order. By shopping with us, you acknowledge and agree to the terms and conditions outlined in this policy.
If you have any further questions or require assistance, please don’t hesitate to contact our customer support team. We are here to provide you with exceptional service and ensure your shopping experience is enjoyable.
Thank you for choosing The Lifting Guys
